Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request an appraisal or quote
• Contact us through our website or email
• Subscribe to our newsletter or updates
• Engage our professional services

This information may include your name, email address, phone number, property address, and any other information you choose to provide.

Property Information

When you engage our appraisal services, we collect information about the property being appraised, including but not limited to address, physical characteristics, photographs, ownership details, and transaction history.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our appraisal services
• Process your requests and communicate with you
• Send you updates, marketing communications, and other information (with your consent)
• Improve our website and services
• Comply with legal obligations and professional standards
• Detect and prevent fraud or unauthorized activities

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Clients: When providing appraisal services ordered by lenders, real estate agents, or other authorized parties
• Service Providers: With third-party vendors who assist in operating our website or conducting our business
• Legal Requirements: When required by law, court order, or government regulation
• Professional Obligations: To comply with appraisal industry standards and regulations
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or professional standards. Appraisal records are maintained in accordance with USPAP (Uniform Standards of Professional Appraisal Practice) requirements.

Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and professional obligations)
• Opt-out of marketing communications
• Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion of information, and opt-out of the sale of personal information. As noted above, we do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.